A customer discovered a 'chicken foot' in food he bought from a north Wales takeaway.
The discovery was made in a box of shredded salt and pepper chicken, with the foot encrusted in crunchy batter after being pulled straight out of the fryer.
He claimed he later telephoned the business, East Eat in Colwyn Bay, only for them, he alleged, to hang up the phone on him when he complained.
READ MORE: Some people in Wales will get almost £20,000 a year as part of a basic income trial
Speaking to North Wales Live, he said: "I honestly didn't even process it at first, I pulled out the first piece of chicken and took a bite.
"Following this I looked into the meal and noticed the oddly shaped piece, which made me put out what I had in my mouth in disbelief.
"As anyone would imagine seeing what I was holding on my hand really put me off the rest of my meal. I literally had to google chicken body parts to make sure I wasn’t telling myself it was what it wasn’t. But, then I knew and couldn’t continue eating the meal, I physically felt sick."
He claimed: "After around 15 minutes of getting my head around what I had actually being served, I called the takeaway back and explained to them what had happened. I took photos and offered to send them to them to prove myself but they were having none of it. After trying to explain to them what they had served me, they just went silent, laughed, and then seconds later the line went dead”
He added: “I would have given them the benefit of the doubt if they had listened to me and took in what I was saying, and would have happily returned as a customer.
"I fully understand, they haven’t picked the pieces themselves and have just placed them in the fryer from a bag.
"The customer service really didn’t help matters on their behalf and the whole situation has confirmed to me that I will never enter the takeaway again, let alone order from there. This has put me off chicken as a whole, knowing that I could have eaten that if I hadn't have noticed it.
"Chicken is no longer top of my choices of food, I would rather go without if I’m being honest and will always opt for something else if the choices are there for me."
North Wales Live said it contacted East Eat several times for a response and it had declined to comment.
Chicken feet are a common cuisine in various places around the world, including Mexico, South Africa, Asia, Jamaica, and Trinidad, where you can find them as street food or a festive dish.
Get stories like this straight to your inbox with our newsletters.
