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Daily Mirror
Daily Mirror
Business
James Andrews

Custard killed my phone and other embarrassing insurance claims laid bare

A phone dropped in custard and a car chipped by potatoes are among a selection of bizarre claims dealt with by an insurance giant.

Aviva said some of the more unusual claims it has settled include a motor insurance customer who encountered an oncoming tractor pulling a trailer of potatoes, which flew off.

When reporting the incident, the customer commented: "There were no injuries but there were some chips from where the potatoes hit the car."

The insurer has also cleared up other food-related mishaps, including a customer who sneezed when he was about to eat his lunch, catapulting soup over a carpet and couch.

In another case, a dog knocked a can of beer over a laptop by wagging its tail.

And a home insurance customer claimed for a replacement phone when it stopped working after she had dropped it in a bowl of custard.

Deer and swimming pools do not mix well (SWNS- Cambridge)

In another incident, a deer fell into a customer's outdoor swimming pool, damaging the cover and tearing the pool lining, causing it to leak.

Thankfully, the deer was fine - after being rescued by a local animal charity and Aviva settled the claim.

People's reactions to animals were also behind a host of odd claims.

One policyholder was hit from behind by another car after braking to avoid a hen on the highway. Another customer bumped into a parked vehicle when a spider ran up her leg.

A third spilt a can of cola in her car boot after being startled by a wasp - with the drink seeping into the vehicle’s electrics, causing damage to the audio and sat-nav system.

Food was also frequently involved.

One customer was making a carrot cake when her oven door suddenly exploded.

Another put her grocery shopping bags on the sofa when she got home, only to realise a few days later that a couple of bananas had fallen behind the scatter cushions - and staining the sofa as they rotted.

Gareth Hemming from Aviva said: "Insurance is designed in case of the unforeseen and unexpected and, as our claims experience shows, we see plenty of situations which couldn't have been predicted."

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