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Manchester Evening News
Manchester Evening News
National
Rachel Pugh

Currys breaks silence on whether it will honour £4 iPad glitch

Earlier this week Currys sparked a shopper frenzy after a

The glitch arose as Currys launched its Black Friday offers - two weeks before the official release date - leaving consumers in shock.

After spotting the glitch, people rushed to get their hands on one, with many consumers taking to Twitter to express their excitement.

However, despite having gone through the checkout process, many shoppers were left questioning whether Currys would honour the glitch - even though they are not legally obliged to.

Now Currys has broken its silence on the whole debacle, and the response will leave many shoppers angry.

In a statement to Manchester Evening News, a spokesperson for Currys said: “Due to a pricing error on our website, a number of customers were charged an incorrect amount for an iPad.

"This issue was quickly corrected on the website and we apologise for any inconvenience caused.

"In line with our terms and conditions, which can be found on our website, we do not honour pricing errors.

Everything you need to know about Black Friday 2019

"The advertised price was correct but, due to human error, when the customer applied a promotional code for an accessory it processed the price incorrectly.

"We are providing full refunds and are working to reduce such errors in the future."

If you have been affected and want further advice or clarification, you can contact the Currys customer helpline on 0344 561 1234.

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