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Tom’s Hardware
Tom’s Hardware
Technology
Hassam Nasir

Corsair cancels $240 48GB DDR5 memory kit orders due to pricing error — company’s blunder ignites shopper uproar over botched RAM deal

Corsair Dominator Titanium First Edition DDR5-7200 C36.

A couple of days ago, Corsair's webstore listed a 48GB kit of Dominator Titanium DDR5 RAM for just $239.99 — a price too reasonable to be true given the worldwide shortage. Naturally, many people swept up this deal, but instead of receiving a confirmation, they got a different message after checkout. Corsair cancelled all the orders, citing a listing error while apologizing for the inconvenience via email.

The post below is Corsair's official statement on the matter, posted on Reddit and X. The company says the SKU was priced incorrectly, and that it was never in stock to begin with, despite showing a pre-order button to buyers. Moreover, Corsair clarifies that it doesn't sell memory based on pre-orders at the moment, so this was entirely an oversight.

Customers affected by this will be fully refunded and issued a compensatory coupon on top. According to reports online, that was initially a 15% storewide discount that was (mistakenly, again) set to expire on October 31, 2025, so Corsair later added a blanket 40% off for future RAM orders as well. Unfortunately, by then, the damage had already been done.

Complaints started popping up on Corsair's official subreddit, where the mods made matters worse by turning off comments and deleting certain posts. Over on the r/pcmasterrace subreddit, one customer reeling from the cancellation has already amassed over 16,000 upvotes, where the OP claims the same RAM kit is now price-hiked to $500+, though we couldn't confirm that since it's actually marked out-of-stock now.

While the community backlash has been scathing, there have been some divisive comments, wondering how this is unfair, so it's important to highlight what actually went wrong. Let's be real: that $240 ask for such a premium DDR5 RAM kit was already a bit of a stretch even without the DRAM shortage; with that in place, it was definitely impossible.

However, the onus is on Corsair, since it still listed the kit at that price, mistake or not, which means the company had to honor the sale once the product was in the customer's cart and had passed checkout. You'll find anecdotes in the comment threads saying that stores like Micro Center will simply let you keep the incorrectly-priced item, since it was never your mistake.

Another Corsair Order Cancel + Price Hike from r/pcmasterrace

Instead, by cancelling those orders, Corsair created a PR nightmare for itself. The funny bit is that just a few hours before this fiasco unfolded, the company had cancelled an order for a prebuilt PC worth $3,500, only to raise its price by $800 afterward. The community, therefore, was already on high alert, so for Corsair to pull off something like this was quite brave, for lack of a better term.

Some of you might still point to rising DRAM prices, and while that's a fair assumption, the issue isn't jacking up prices after these orders; it's that the brand outright cancelled them all. Corsair doesn't sell memory to AI data centers; its entire business is consumer-facing, so it lives and dies on reputation, which has now been tainted.

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