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The Independent UK
The Independent UK
National
Josie Clarke

Consumers face safety risks from chargers sold on major retailer platforms

  • A Which? investigation found numerous USB phone chargers sold on major online platforms, including Amazon , B&Q, and eBay , pose serious safety risks to consumers.
  • Nine out of 15 chargers purchased and tested by Which? were so poorly manufactured that they presented an immediate risk of electric shock, with eight also posing fire and explosion hazards.
  • All 15 chargers lacked essential information on their packaging or device, rendering their sale in the UK illegal, with examples including a fake Apple charger containing modelling clay.
  • Dangerous chargers were acquired from Amazon, AliExpress, B&Q Marketplace, Debenhams Marketplace and eBay, with one customer reporting a fake charger ruined their iPad and phone.
  • Which? and Electrical Safety First are urging the government to update product safety legislation, imposing a clear legal duty on online marketplaces to ensure the safety of products sold by third-party sellers.

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