Jeff Rosenthal is Co-CEO of ProjectNext Leadership, a consulting firm focused on developing leaders and successors for high impact roles. The rapid advancement of artificial intelligence (AI) technology has sparked widespread discussions about its implications for organizations and leadership roles. While technical expertise has traditionally been emphasized in leadership, the importance of so-called 'soft skills' cannot be understated.
As AI increasingly automates hard skills like financial reporting and marketing strategy, the focus is shifting towards what are now being termed as 'connective skills.' These skills, previously categorized as soft, are proving to be essential differentiators for leaders in a future dominated by AI-driven processes.
Connective skills encompass traits that enable senior leaders to excel in leading across the enterprise. They include an enterprise mindset, curiosity, empathy, adaptability, inclusiveness, humility, trust-building, relationship-building, and coalition-building. These skills are crucial for navigating the complexities of modern organizations and fostering a more empathetic and agile form of leadership.
Despite their significance, developing connective skills poses challenges in today's fast-paced business environment. Leadership development programs have historically undervalued these skills in favor of more tangible capabilities, leading to a shortage of leaders proficient in connective skills. Additionally, organizational silos and competing priorities hinder the cultivation of these skills, necessitating a shift towards enterprise-wide thinking.
However, there is optimism for the future as some organizations are beginning to recognize and reward leaders who demonstrate strong connective skills. By investing in the development of these skills and fostering lateral agility, organizations can position themselves for success in an AI-driven landscape.
Leaders and organizations alike must adapt to the evolving demands of the business world by prioritizing the cultivation of connective skills. As technology continues to reshape industries, leaders proficient in these skills will play a pivotal role in driving innovation and bridging organizational divides.
