A Nottingham hospital has been criticised after the poor care a former NHS worker received resulted in her being sent back to hospital the same day she was discharged.
Kathleen Wright formerly worked at Nottingham City Hospital for over 20 years and would clean instruments and medical equipment for operations.
But the 72-year-old grandmother had become dehydrated and was admitted to the Newell Ward at Nottingham City Hospital on June 17 to be put on an IV drip.
According to her son, when she was discharged seven days later on June 24, Mrs Wright "had bruises all over her body, food in her hair and oral thrush".
As a result, the care home manager and private ambulance service Ambuserv raised safeguarding complaints against the hospital.
Sadly, Mrs Wright has since died of unrelated causes on July 17.
Her son, Dean Wright, 43, from Nottingham, says he has been heavily involved in his mother’s case.
He said: “The Ambuserve said this was the worst patient they had ever seen being brought back from the hospital.
“She had matted hair and they hadn’t changed her.
“It’s absolutely appalling."
Mr Wright told Nottinghamshire Live that his mother spent a week in Newell Ward and on the day of her being discharged, she was sent straight to Queen’s Medical Centre by the care home.
At Queen’s Medical Centre, Mrs Wright received treatment for leg pain and bruises. that the care home believes she sustained while she was on the Newell Ward.
Mr Wright claims his mother was left in "a foetal position" for numerous days which resulted in agonising leg pain.
The family say they have complained three times and the case is now being investigated.
He added: “We have contacted PALS and they said they will look into it. I think this happens more times than we actually know."
An NUH spokesperson said: “We take all complaints regarding patient care very seriously and we are currently investigating the concerns raised by Kathleen’s family.
"We will be in touch with Kathleen’s family to discuss the outcome of the investigation and to provide a formal response to their concerns.”
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