Influence is the basis of leadership, communication and skills. The aim of this course is to give you the tools, strategies and confidence for influencing and inspiring others in the workplace - be it in your team among your colleagues, your customers, or any stakeholders.
Course content
This is a highly interactive workshop which will look at theory, develop skills and apply the techniques to real-life situations so you can find successful strategies for the current issues you face. It will cover:
- The different approaches to influencing
- Building rapport - the basis of influence
- The nature of charisma
- The secrets of leadership and inspiring people
- Understanding the other person’s point of view
- Deep listening - X-ray listening!
- The power of non-verbal language
- Recognising different personality types and knowing the keywords that work with each
- Identifying the other person’s key drivers
Outcomes
You will:
- Learn how to build rapport with anyone and get “onside”
- Come away more charismatic and having developed your own personal power
- Lead and inspire others more effectively
- Mind read! Or understand why some people are more difficult to persuade, and put your message across in ways that work for these people
- Recognise different personality types and know the keywords that work with each
- Recognise other people’s values and motivations, and frame your message accordingly
- Use non-verbal language to support the spoken message
- Find win-win solutions that satisfy all parties
Who is this course for?
Leaders, managers, salespeople, and anyone who wants to be more persuasive and influential will benefit from this course.
Tutor profile
Simon Horton is one of the world’s leading negotiation skills trainers, having taught hostage negotiators, senior purchasing officers for some of the largest global manufacturing companies and solicitors at the most prestigious law firms in the world. He teaches at Imperial College London and has worked with many tier one banks, pharmaceutical and oil companies. He is the author of The Leader’s Guide to Negotiation and has performed both as a trapeze artist and as a stand-up comedian (but not at the same time).
Booking information
This course can also be tailored to the specific needs of your organisation. Please enquire on 0800 088 2586 or email corporate.masterclasses@theguardian.com
