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The Guardian - AU
The Guardian - AU
Business
Ben Smee

Coles stores reopen after nationwide checkout glitch caused chaos

Multiple Coles stores across Australia were closed on Sunday morning due to problems with the registers.
Multiple Coles stores across Australia were closed on Sunday morning due to problems with the registers. Photograph: Daniel Munoz/Reuters

Coles says it has now reopened all its supermarkets across the country, after dozens of stores were shuttered for several hours on Sunday morning due to a technical issue with the cash registers.

Notices posted outside stores in Victoria, New South Wales and Queensland advised customers the stores were closed until further notice due to “circumstances beyond our control”.

The issue appears to have affected the supermarket chain’s stores nationwide, but some were opened. Shoppers posted images on social media of long queues at Coles stores in the ACT and Victoria.

In a statement, Coles has said all its supermarkets were now “open and trading”.

“Earlier this morning we had some minor IT problems in some of our supermarkets which were out of our team members’ control,” the statement said.

“We apologise for any inconvenience our customers experienced earlier this morning.

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