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Daily Mirror
Daily Mirror
Amber O'Connor

Cleaner slams 'rude' customers for 'disrespectful' habit she says nobody should repeat

A cleaner has wowed social media users are revealing the most annoying customer habits - and mistakes it's best not to repeat.

The light-hearted video was shared by Victoria, one of the experts behind @pocketrocketscleaning.

As specialists in crime scene and bio hazard cleaning, plus domestic cleaning, the team have come across all sorts of unusual scenarios on the clock, and Victoria regularly shares insights into her work on TikTok.

It was one such video that struck a chord with her fellow cleaners and prompted Victoria to share the post that's since gone viral.

Intrigued, the pro decided to create a video devoted to "the things that clients do that irritate cleaners."

The pro revealed the things that annoy her most (pocketrocketscleaning)
And many social media users agreed (pocketrocketscleaning)

Not wanting to speak for others, she prefaced her video by stating - "if you have a cleaner and you've done any of these, no hate, it's just a bit of fun" while noting "not every cleaner might find these things annoying" - but it turned out lots of viewers could relate to her bugbears.

Explaining her pet peeves, Victoria said: "Firstly and my absolute worst one is when somebody follows you around. Like, they have hired you to clean the house but they don't trust you or they don't think you know what you're doing and they follow you around the house, like checking up.

'It's rude, it's disrespectful and it's annoying. If you have a cleaner please do not do this."

"Another one is when someone refers to you in a sort of derogatory way, so they might call you 'the help'. It's quite an extreme example but it does happen," she continued.

"Or even if they have an air about them that you are like lower than them, that you work for them, that they are your employer.

"Like, it's not the 1920s, you know, the cleaners and the housekeepers, the staff being like the bottom of the lowest of the low. The pond slime. It's not a thing anymore."

Victoria also addressed an issue her commenters previously raised that she agreed with: "When we've just mopped the floor and someone comes in and walks all over it, or you have just cleaned the kitchen and they come in and make their lunch, or you have just washed up and they come and put a few cups in the sink."

She explained: "I know it happens and if the client is there while you're cleaning, of course, it is going to happen, but it is mildly irritating."

For her penultimate complaint, she revealed she's sometimes asked to perform non-cleaning roles.

"I'm not talking about unreasonable requests, I'm talking about ridiculous things," said Victoria.

"So I had one lady who wanted me to oil her wooden floor. She was like, 'Bring your knee pads next week I want you to oil my floors'. I looked at her confused and she said, 'Don't worry I have the oil'. I'm sure you have love, but I'm not a floor specialist.

"Or I've been asked to clean outside windows a few times and it's like 'No mate get a window cleaner'."

Then last but not least, Victoria said she doesn't like being asked to start a new task just as she's about to leave - when the homeowner knows it's a lengthy job. "That's irritating," she concluded.

Victoria's caption added: "Cleaners do you agree?" - prompting hundreds of comments. "One husband called me a maid and clicked his fingers at me! Didn't go back," one person revealed.

A second replied: "Had a client click her fingers at me! I somehow kept my cool but informed her I wouldn't be returning!" Meanwhile, another commenter added: "Phew! I don't do any of these. My cleaner is brilliant and my lifeline. Protect at all costs, she's precious."

Do you have a story to share? Email us at yourmirror@mirror.co.uk

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