Out of all the social media manager jobs out there, I have to imagine that it’s the least enjoyable experience to run an airline Twitter account. You have an endless stream of tweets complaining about lost luggage, flight delays, in-flight internet issues — as if someone running a Twitter account can do anything about that.
It’s always a huge eye-roll whenever one of those complain-to-airline tweets ends up on the timeline, but few ever do anything else about it.
On Thursday, Chris Long was the exception to that rule.
Mark Ingram tweeted an angry tweet at United Airlines about lost luggage, and rather than leave that tweet alone, Long took the time to make his verified account look like United’s account. It set up this tweet:
Posing as United Airlines, Long told Ingram, “You’re rich. Buy clothes.”
And if you weren’t paying close attention to the Twitter handle, it would have been easy to think that the actual United Airlines account had just roasted Ingram for complaining about lost luggage. But no, it was Long.
He fooled some people, though.
Trash response. Take care of this man!
— Nick Fleck (@nfleck3) May 13, 2021
You have got to be kidding me with this reply. Im not rich, but def wont ever be using your flights going forward. https://t.co/1Wv083EwZD
— THEmikeram335 (@THEmikeram335) May 13, 2021
Damn, I thought this was United Airlines for a moment https://t.co/gx5ogsirJp
— Andiego Bryl (@andrewbryl) May 13, 2021
Well played, Chris. Good tweet.
