Commonwealth Bank of Australia (CBA) <CBA.AX> said on Thursday it is making additional provisions of A$300 million ($215.67 million) in its annual results to remediate customers across its aligned advice businesses.
The country's largest lender exited its aligned financial advice business last year after a government-backed inquiry into the financial sector in 2018 exposed widespread systematic misconduct, prompting CBA and its "Big Four" banking peers to incur hefty amounts to compensate customers.
CBA said in a statement total remediation provisions recognised to date now stands at A$834 million, which largely consists of customer refunds.
The coronavirus crisis has added further pressure on Australian banks, which now see margins threatened due to record-low interest rates, rising unemployment and more bad loans.
The Sydney-based lender had booked A$1.5 billion in provisions in the third quarter to cover future pandemic-related loan losses.
CBA is set to report its full year results on Aug. 12.
($1 = 1.3926 Australian dollars)
(Reporting by Shriya Ramakrishnan in Bengaluru; Editing by Sandra Maler and Muralikumar Anantharaman)
