Capgemini is going to acquire WNS, a digital-led business process services (BPS) company, in an all-cash deal worth $3.3 billion. It is expected to strengthen Capgemini’s position in the fast-growing Intelligent Operations market, which blends AI, automation, and industry-specific process expertise. Here’s everything you need to know about the deal:
Capgemini’s $3.3 Billion Bet on AI-Powered Operations
If we go by the shared press releases, Capgemini will acquire all outstanding shares of WNS for $76.50 each, representing a premium of up to 28% based on recent average share prices. The deal has been unanimously approved by the boards of both companies.
So, what’s driving this major buyout? Capgemini is betting big on the next wave of enterprise transformation: Agentic AI-powered Intelligent Operations. With businesses globally moving beyond simple automation to full autonomy using Generative AI, the focus is shifting toward completely reimagined workflows and business models. Capgemini sees WNS as the missing piece that brings the scale, domain expertise, and recurring revenue model needed to compete in this space.
Why WNS?
Now, the question that comes to anyone’s mind is, why WNS? Well, the answer is pretty simple: it is already listed on the NYSE, has made a name for itself in the Digital BPS segment, and is already working with clients like United Airlines, Aviva, M&T Bank, and McCain Foods. WNS also recently acquired Kipi.ai to boost its AI and analytics offerings.
The acquisition gives Capgemini increased exposure to the US market and brings in a high-margin business with a strong base of long-term clients. Capgemini believes this deal will immediately unlock cross-selling opportunities and enable the group to deliver next-gen, AI-powered business services at scale.
What Capgemini Plans to Do Next?
Capgemini wants to blend WNS’s domain-led process knowledge with its own consulting, technology, and AI capabilities, backed by partnerships with Microsoft, Google, AWS, and others. Together, they want to become a go-to partner for enterprises looking to embed Gen AI and Agentic AI into their operations.
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