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Nottingham Post
Nottingham Post
National
Ben Reid

Caller rang 999 for help with getting a sofa out of their house

Nottinghamshire Police's control room took a 999 call from someone asking for help with getting their sofa out the house.

The force has released the details in a plea to the public to call 999 in genuine emergencies.

Superintendent Paul Burrows, of Nottinghamshire Police, said: “The vast majority of the public understand that 999 is only for emergency calls but, despite the work we regularly do in the media, online and over-the-phone to explain to people how to use 999 responsibly, we do still receive a high number of misplaced calls to our emergency number.

“While some of the misplaced calls we receive range from honest errors of judgement to the more unusual, there is a serious point to be made here as every misplaced call our emergency call handlers receive has the potential to delay us from responding to genuine emergencies.

“All we’re asking is that people only call 999 in genuine emergencies and remember that there are other ways to contact us for less urgent enquiries, with the Nottinghamshire Police website - offering advice on hundreds of policing and non-policing issues and the 101 non-emergency number also available 24 hours a day, seven days a week.”

A Nottinghamshire Police spokesman added: "Please think before dialling and only call 999 when life is in danger, someone is seriously injured, someone is using or threatening to use violence, a crime is in progress, there is serious damage being caused to property or whenever else an immediate police response is required."

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