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Chronicle Live
National
Simon Meechan

Byker McDonald's set to reopen after refurbishment - and service should be quicker

A Newcastle McDonald's that has been shut for refurbishment is set to reopen soon.

The McDonald's branch in Potts Street, Byker, has not been open in recent weeks, as it is getting an overhaul to modernise it.

Customers in parts of Newcastle, like Heaton and Byker, have been unable to order McDelivery on Just Eat in that time.

Read more: Alpine Bar & Village to open in Newcastle city centre for Christmas

The Byker Maccies is one of 200 around the country getting a revamp this year. McDonald's UK and Ireland boss Gareth Pearson said earlier thisyear that many restaurants need an update so they can properly cater for delivery and walk-in customers.

The changes should mean customers get served quicker, McDonald's says, with separate areas for delivery and dine-in orders.

Mr Pearson said in May: "The pace of change within the restaurant industry is relentless, and the pandemic accelerated this with digital adoption gathering greater pace.

"Our customers rightly expect to have choice in how and where they order and collect their food, and our job is to ensure that every experience is a great one. For this to be the case, we know we also have to provide our restaurant teams and delivery partners with the best possible environment to work in."

A McDonald's spokesperson confirmed Byker McDonald's will reopen on Thursday November 17.

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