Flooding off the Felling Bypass has left some homes in Gateshead without any water for several hours.
Workmen are currently repairing a burst pipe, which occurred near the Evans Halshaw Vauxhall dealership and the branch of McDonald's on Monday.
It has left homes on nearby estates, such as St James' Village, without a water supply until at least later this afternoon.
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Several locals on the estate have took to Facebook to share their frustrations.
In a text seen by ChronicleLive to customers, Northumbrian Water wrote: "We are working on restoring a water supply issue in your area.
"Not all customers will be affected, and we expect the supply to be restored by 4.35pm.
"Thank you for your patience."
A spokesperson for the firm has since confirmed that technicians are on site and that all the affected customers had been sent a text message.
