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The Guardian - UK
The Guardian - UK
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Build brand resilience: A business masterclass with Nathalie Nahai

PUBLICIS PIXELSNathalie Nahai on January 5, 2017 in Las Vegas, Nevada. (Photo by Bryan Steffy/Getty Images for VIACOM)
PUBLICIS PIXELS
Nathalie Nahai on January 5, 2017 in Las Vegas, Nevada. (Photo by Bryan Steffy/Getty Images for VIACOM)
Photograph: Bryan Steffy/Getty Images for VIACOM

Whatever your profession, or wherever you feel you’re currently sitting on your career ladder, if you want to understand how to really drive performance, you need to harness your personal values. In doing this, you will not only identify what drives your decisions, but how to use those decisions to build your reputation and boost the value of your business resilience.

In this practical workshop with Nathalie Nahai, bestselling author and creator of The Hive Podcast, you will discover the science-backed insights into identifying what motivates you. You will also come away with an understanding of where you sit on The Values Map, and how to apply the Four Cs framework to your professional thinking, to better connect with your customers with integrity and purpose.

This highly interactive masterclass blends practical exercises, case studies, group discussion and Q&A, and has been designed for all business professionals, whether CEOs and those in the C-suite, to those working in NGOs and start-ups, as well as freelancers.

Course content

The key changes to consumer and employee behaviours, including:

  • Generational differences (such as those in Gen Z and millennial cohorts)

  • The shift we’re seeing from hedonic (pleasure-seeking and pain-avoiding) to eudaimonic (purpose-seeking) consumption and culture

  • How this change is impacting both consumer and employee behaviours

  • Self-determination and why it is important both on- and offline

  • How to meet people’s needs for autonomy, competence and relatedness

The Four Cs framework for maintaining integrity:

  • Commitment

  • Congruence

  • Consistency

  • Coherence

How to avoid virtue signalling, to better understand your own needs, and ultimately meet those of your customers and/or employees

This course is for…

  • Business leaders and those in the C-suite who want to know how to identify the deeper values that drive their goals and behaviours, as well as those of their customers

  • Anyone working in NGOs, start-ups, or freelance who want to both assess and build a roadmap towards greater long-term integrity and business resilience

Tutor profile

Nathalie Nahai is a speaker, author and consultant, whose work explores persuasive technology, ethics and the psychology behind evolving consumer behaviours. Her clients include Google, Unilever and Accenture, to whom she teaches how to ethically apply behavioural science to enhance online presence, communications and customer experience. A member of the BIMA Human Insights Council, Nathalie hosts The Hive Podcast, and has spoken about the impact of emerging technologies in The Atlantic, The Wall Street Journal, Business Insider, Forbes, Harvard Business Review, Stylist, The Telegraph, and on TV and radio.

You will be sent a link to the webinar 2hrs before the start time of 6pm (BST).

Details

Date: Tuesday 7 September 2021
Times:
6pm-8.30pm BST
Price: £99 (plus £4.47 booking fee) or £110.99 for book + ticket for Business Unusual by Nathalie Nahai (plus £4.96 booking fee)
Event capacity: 60

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Information on Guardian Masterclasses

To contact us, click here. Terms and conditions can be found here.

All Guardian Masterclasses are fully accessible – but please contact us if you have any queries or concerns.

Returns policy

Once a purchase is complete we will not be able to refund you where you do not attend or if you cancel your event booking. Please see our terms and conditions for more information on our refund policy.

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