I have just upgraded my ADSL service from BT Broadband 512K to BT Total Broadband. My broadband service appears not to have changed at all: I get the same connection speed, just through the new Home Hub product rather than my Belkin router.
When I contacted BT they suggested I need to wait between 10 and 15 days before I would get an optimised connection speed. Do you know what this means? Mark Ashton
Broadband used to be supplied at fixed speeds. With ADSL Max services, there is a 10-day training period while the system tries to establish a maximum stable speed for your line. About 75% of users end up with speeds of 4Mbps or more, while a few could find they actually have a lower speed than before. If the speed you are getting seems unusually low, you can try rebooting the router: it will often reconnect at a higher rate. In general, for best results, your router should be connected to the master phone socket, with microfilters fitted to any other sockets.
