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Daily Record
Daily Record
National
Stuart Wilson

BT internet outage affects customers across Ayrshire following storms in Scotland last night

A major internet outage is causing problems for BT customers across Ayrshire today.

The company has confirmed many of its services are down, including internet, email and phone access.

BT confirmed that the issues began this morning following huge storms over Edinburgh last night.

A spokesperson said: "Severe storms and flooding in Edinburgh last night damaged some broadband equipment in our exchange buildings.

"As a result, some customers in Edinburgh and a small number of other locations in Scotland may be unable to connect to the internet.

"Engineers are doing everything they can to restore any affected customers as soon as possible.

"Due to the extent of the damage, we expect engineers to complete their work in the exchanges later today – at which point we’ll be able to assess any further related impact.

"Most phone and mobile services are not affected and we’re very sorry for any inconvenience."

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