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Bristol Post
Bristol Post
Business
Hannah Baker

Broadmead shop named among most innovative in UK

A jewellery shop in Broadmead has been named among 14 of the most innovative independent stores in the UK.

Silver Scene, which is based in The Arcade, was founded by Trudi Northcott in 1999 after she visited Bali and was inspired by how jewellery was made there.

The business began as a workshop selling from a stall in Corn Street Market and has since grown to five stores and 15 employees.

The retailer was picked from more than 1,000 independent UK stores by the British Independent Retail Association (Bira) and retail software company Vend for its innovative approach to business.

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Silver Scene was recognised for its use of technology to support its success.

The retailer has used tech to simplify back-end processes in its stores, meaning that Trudi and Marcus can focus on creating jewellery.

Silver Scene in Broadmead (Silver Scene)

Trudi said: “We’re proud to be recognised for our innovative approach to retail, and believe that technology has been fundamental in helping us to grow from one store to five."

Silver Scene also has an online business and sells its products all over the world.

Trudi, second from left, and the Silver Scene team (Silver Scene)

Co-founder and director Marcus Pearce added: “We’re a small company but we think big, trade fair and love what we do.

"We take inspiration from other cultures and it’s important each of our products are engraved with beautiful designs so that customers feel as though there is a story personal to them.”

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Higor Torchia, UK Country Manager at Vend added: “These remarkable retailers differentiate themselves by their unique products and customer experiences, but are united by their innovative use of retail technology to support their success.

“Each retailer’s use of cloud-based software allows them to manage inventory on-the-go, as well as run clever reporting analytics that gain insight on customer loyalty and what’s selling well.

"It means the retailers have more time to focus on creating winning formulas to ensure that local high streets can thrive."

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