Dec. 04--SiriusXM will pay $3.8 million in restitution to 44 states, including Illinois, and the District of Columbia after admitting it engaged in misleading advertising and billing practices, the Illinois attorney general's office said Thursday.
After an investigation, Illinois Attorney General Lisa Madigan and other state attorneys general alleged that the New York-based satellite radio broadcaster engaged in "unfair and deceptive" practices that violated state consumer protection laws. Officials said customers had difficulty canceling contracts, and that SiriusXM didn't honor cancellation requests, charged unauthorized fees and failed to provide timely refunds, among other allegations.
Under the terms of the settlement, SiriusXM has promised to provide restitution to eligible consumers who file a complaint by May 3 for conduct from July 28, 2008 to Dec. 4, 2014. Customers affected should file a complaint on the SiriusXM website or contact Madigan's office.
crshropshire@tribpub.com
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