He told Vanessa Feltz during an interview this morning:
What we are not going to do is have the old-fashioned conductor [on the "new Routemaster"] because you don't need them. What you do need is a figure of authority in uniform to help people to keep order and you know, to help people on and off the back, and that can almost certainly be done by transport PCSOs.
Helene listened to it all.
