Edinburgh council is looking at ways to map out local gritting priority routes and provide details of exactly where the city's 1,700 grit bins are.
The plans are laid out in a new frequently asked questions section on the City of Edinburgh Council website, where local people have highlighted problems.
The questions include:
Why couldn't you make up your mind about schools?
Will my child's absence be marked as unauthorised if they couldn't get in because of the snow?
Won't I get sued if I clear my pavement and someone slips on it?
Why do your snow ploughs push all the snow so that it blocks parked cars, pavements and other roads?
Why haven't I seen a gritter?
Why haven't you been emptying bins?
Have you been gritting the roads where councillors and other council chiefs live?
In response to that last question, the council said:
"There are not, and never have been, any special arrangements for people involved with the council. We prioritise major and essential routes, such as those for buses, hospitals and fire stations."
You can read the rest of the responses by clicking here.
More snowfall is forecast in Scotland later this week although Edinburgh appears to escape the brunt of it in the current Met Office forecast. Instead, the city is expected to see heavy rain.
See how new transport minister Keith Brown is planning for further snow in this STV News report.
