A blind mum and dad claim they are "taking their lives into their own hands" every day on the school run.
Greg and Allisha Jones worry about the "nightmare journey" every day when taking their daughter to school.
The couple, of Walton, Liverpool, are registered blind and have to navigate a busy junction to get to St Francis de Sales Catholic Junior School.
Mrs Jones is completely blind and relies on a cane while her husband and daughter are both partially sighted and cannot help her to see.
“We’re both registered blind and trying to pick up our daughter is a nightmare," Mr Jones told the Liverpool Echo.
“It’s an absolute joke to not have something there.”
The family's journey turned treacherous when schools reopened after Covid closures and a lollypop man or lady was no longer available.
Mr Jones said: “The school has been pushing hard for a replacement since the crossing assistant left and approached the council with a number of proposals like zebra crossings, installing a roundabout and getting a new assistant.
The husband said that taking their daughter to school was one of the tasks that Mrs Jones was still able to do.
But she now relies on a cane to help find her way around but struggles with no crossing aids after losing her sight completely.
He said: "It’s nerve-wracking for her now, she’s gone from working every day to no sight at all.
“This is the one thing she could do with our daughter, it’s a nightmare now as [our daughter] is also partially sighted so can’t help her see.
“They’re taking their lives into their own hands every time they cross the junction.
“It’s unbelievable that something hasn’t been put in place, surely there must be something that can be done."
Mr Jones praised the leadership at St Francis de Sales for their support and the implementation of a no parking zone around the school.
A Liverpool Council spokesperson said the situation is being monitored and the authority is continuing to have a dialogue with school representatives.
