AS MANY as 3.8million drivers are thinking of switching to “black box” telematics insurance, according to research.
But the finding from online price comparison company Compare The Market comes as the Financial Ombudsman and others have received many hundreds of complaints about the supposedly money-saving system.
There are claims of regular bloopers, some of which put premiums up or cancel insurance altogether. More than 70 per cent of feedback in 2018 was negative, according to consumer site Smart Money People, and over four in five complaints related to the accuracy of the devices.
Telematics policies have been pushed by insurers for some years now as a way of reducing premiums. The black box fitted to a car tracks your driving habits and gives a price that reflects your driving safety.
But bad reviews of the black box policies have nearly doubled in two years, and the Financial Ombudsman has warned that it has heard from “a growing number of people” that the black box data collected was wrong. More than a million UK drivers have black box insurance.
