Sony is already up in arms about a Watchdog investigation into defective PS3 consoles, due to be aired tonight. The show is presenting allegations that Sony is failing to repair consoles that have suffered a technical failure labeled, 'yellow light of death' (a reference to the 'red ring of death' fault that afflicted the Xbox 360 console). This fault has reportedly made PS3 units repeatedly shut down after booting up. According to Gamesindustry.biz:
"As a stunt for the show, Watchdog set up a van outside Sony's UK headquarters – dubbed the PlayStation Repair Action Team – earlier this month and offered to fix consoles suffering from the hardware problem for free. Watchdog received 155 complaints from viewers, with 10 viewers showing up for the street stunt. Watchdog also issued a technical report to Sony, based on only three home consoles, one of which had already been subject to an attempted repair by a user."
The MD of Sony UK, Ray Maguire, has issued a firm rebuttal, questioning the investigative methods employed by the show, and accusing its makers of, "a fundamental misunderstanding of the technical issues."
Naturally, this is required viewing for Gamesblog readers. Let us know what you think in the comments section below.
