BBC army doc under fire

The BBC has grown accustomed to dealing with viewer complaints about bias, scheduling, taste and decency, that sort of thing. But the corporation's complaints website opened up a whole new can of worms when it responded to viewer complaints about BBC1 documentary, Undercover Soldier. The issue? "We've received complaints from viewers who felt that the programme was of a poor quality." Monkey hears at least 150 people have to complain before the BBC feels compelled to make such a response. If quality control becomes the focus of viewer complaints, then pity the duty log chap on BBC3.