Viewers rushed to praise 'true angel' Ellie after the paramedic opened up about her mental health on the BBC documentary Ambulance.
In emotional scenes the paramedic BBC Ambulance: Paramedic with PTSD cries for man who felt suicidal after losing his wife while listening to the story of a patient who felt suicidal after his wife passed away.
During an 'inspirational hour of TV' Ellie told her own story about having post-traumatic stress disorder and she told viewers "It’s okay not to be okay."
One viewer said on Twitter: "Inspirational hour of TV. Well done Ellie you are a true angel."
"Well done Ellie. We're all proud of you," praised another with applause emojis."
Another viewer, who works for Bolton NHS Foundation Trust, said: "Ellie, you and your colleagues are an absolute inspiration! I work for @boltonnhsft and I’m always amazed at the work of our clinical staff, but seeing the human side is sobering and inspirational in equal measure. You are brilliant, keep it up!"
Mindfulness page Mindful Brain wrote: " 'It’s okay not to be okay’ is such a strong message. Learning that emotions are temporary, feelings come and go and having a level of acceptance for how we feel perhaps will help develop a sense of calmness in ones self."
And another viewer said: "Such a warrior! Well done Ellie for opening up, this will start something I get! Nicely done."
Ellie explained that she once felt she no longer wanted to be a paramedic following an incident involving four children.
"But I've learned to talk about it, let out my emotions," she said.
"If I want to cry I'm going to cry. I'm a human being at the end of the day."
Reflecting on how she deals with her job she said: “It’s okay not to be okay. It’s okay to suffer, it’s okay to have a mental illness like PTSD, we are human” she said.
The BAFTA award-winning series Ambulance follows the work of staff from North West Ambulance Service in and around Greater Manchester.
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BBC Ambulance: Paramedic with PTSD cries for man who felt suicidal after losing his wife
