Get all your news in one place.
100’s of premium titles.
One app.
Start reading
The Independent UK
The Independent UK
Andrew Griffin

Barclays mobile app down: Customers complain they are unable to log in for online banking

Photograph: Getty Images

Barclays’ mobile app has gone down, according to its customers.

Users said they were unable to get onto the internet banking app, seeing either a continually spinning loading screen or an error message.

Problems were reported across the country by thousands of affected customers, according to tracking website Down Detector.

A host of users asked the bank for help through its official Twitter account, but it was yet to reply.

But the official Barclays status page showed there was problems with both the mobile banking app and the one used to manage Barclaycards.

"We're sorry if you're having trouble logging in to our app – we're working to fix this," a message read. "You can still manage your account in online banking, and mobile pinsentry is fully available."

Sign up to read this article
Read news from 100’s of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.