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Irish Mirror
Irish Mirror
National
Sophie Collins

Bank of Ireland launch new feature to catch scammers after thousands lost by customers

Bank of Ireland is continuing to warn people of the potential scams facing them as the Christmas season approaches.

Thousands of euro has been lost in recent months with people being caught out by text, email, and phone scams.

In response to this ongoing threat to customers, the Bank of Ireland has launched a new system that allows customers to verify texts.

READ MORE: Are you scam savvy? Test your knowledge with our quiz

The new fraudulent text-checking service means that customers can text CHECK followed by the body of the scam text to 50365, to verify it.

Speaking to Newstalk, Paul O'Brien from Bank of Ireland Security said it is doing all it can to protect customers.

"Fraudulent texts and fraudulent phone calls are a constant issue for ourselves and for our customers, and particularly on text messages", he said.

"So our message to customers is: Stop, think and check."

"Stop, take a minute, don't get rushed into anything."

"Think about what you're doing. Think about what your bank might ask you."

The platform is easy to navigate, so people can make use of it quickly and avoid being scammed out of their hard-earned money.

"What we're saying to people is, if you get a text message, if you're a bit unsure or even if you think it probably is genuine, if you want to check it with us, we have a service that'll let you do that really really quickly and easily,” Mr. O’Brien explained.

"Copy the text that you want to check, paste it into a new message, stick the work 'check' in front of it, and send it to us at 50365.

"We'll come back to you straight away and let you know if it's a genuine Bank of Ireland text."

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