Bank of Ireland issue warning to customers over new text scam

By Thomas Telford

Another text scam claiming to be from Bank of Ireland has begun to circulate on mobile phones.

The text claims to be notifying you of a new beneficiary that has been added to your account.

The recipient is then asked to click on a banking365 link if the was request wasn't from the account holder.

This scam text is the latest in a long line claiming to be from institutions like the Department of Social Protection, the gardai, as well as numerous banks.

The problem has become so widespread that gardai have issued advice on how to not fall victim to these scams as they get more and more advanced.

The advice is as follows:

  • Do not engage with the caller or return the call.
  • Never Share Personal Information with anyone online, by text or on a cold call.
  • A Member of An Garda Siochana or a Department of Social Protection employee would never advise a member of the Public to move money from their account or to purchase cryptocurrency or move their money anywhere to keep it safe.
  • Do not follow the automated instructions – Do not press 1 etc.
  • Never disclose personal or financial information.
  • Hang up and block the number if possible.

Bank of Ireland has issued the following statement: “The fake text message you received is an example of smishing, where fraudsters use fake text messages to try to trick consumers into taking a certain action – like clicking a link and divulging confidential banking information.

"Smishing has been a problem for many years but we have seen a dramatic rise in the problem this year, not only in Ireland but around the world.

"Fraudsters can send texts pretending to be from banks, telecommunications providers, delivery companies, social welfare departments and post offices, but their aim is always the same: to try to get you to hand over confidential information.

"Never trust an unexpected text, email, or phone call.

"As consumers are being targeted more than ever before with fake texts, calls, and emails, we are strongly encouraging them to adopt the “Zero Trust” principle – never trust, always verify when it comes to online activity and protecting personal and financial information."

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