Get all your news in one place.
100's of premium titles.
One app.
Start reading
Dublin Live
Dublin Live
National
Aakanksha Surve

Bank of Ireland closures: The eight Dublin branches shutting their doors in shock announcement

Bank of Ireland has announced the closure of 103 branches in Ireland.

The branch network will be reduced by 88, from 257 locations to 169, from September in the Republic of Ireland.

Additionally, 15 branches will be shutting their doors from 28 to 13 in Northern Ireland.

The branches closing are predominately self-service locations that do not offer a counter service.

Bank of Ireland said in a statement: "Accordingly, following an extensive review of our network, we have taken the decision to close 103 branches in the Republic of Ireland and Northern Ireland.

"We will continue to operate 182 branches across the island of Ireland. The branches will be an integral part of the Group's strategy of blending physical and digital services to meet our customers' evolving needs."

Here is a full list of the eight Dublin branches that will be closing their doors:

  • James Street
  • Law Library
  • Phibsboro
  • Ballycoolin
  • Killester
  • Merrion Road
  • Rathmines
  • Ballyfermot

Publishing its annual results for 2020, the bank added: "We have seen a sustained decline in the use of our branches. Our customers tell us that they expect visits to branches to reduce further as they move away from cash towards digital and contactless payments."

The bank said the changes were made to adapt to customer preferences and were hoping to work towards a longterm, sustainable and modern banking system.

Francesca McDonagh, Group CEO of Bank of Ireland, said: “Technology is evolving, and customers are using branches less, year on year on year. COVID-19 has accelerated this changing behaviour, and we’ve seen a seismic shift towards digital banking over the past 12 months.

“We’ve now reached a tipping point between online and offline banking. Our mobile app is our most popular way to the bank, with almost half a million customer logins every day and traffic up by a third in the past two years.

"7 in 10 personal customer product applications are made digitally, and we expect this to grow to over 8 in 10 by the end of this year.

"In contrast, the number of people visiting branches has sharply declined and is now just over half of what it was in 2017. Footfall at the branches which are closing is down even more, by c.60% since 2017."

Sign up to read this article
Read news from 100's of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.