Bangkok Life Assurance is partnering with Bangkok Hospital to improve the latter's service and enable policyholders to comfortably plan in advance for medical procedures and expenses with its "Pre-Authorization" programme.
The programme helps assess the cost of surgery, showing how much the patient's insurance would cover to help the patient decide if they want the treatment.
Pre-Authorization will be available upon request and should assist with six common procedures, including hysterectomies, disc herniation surgery, gallstone surgery, hemorrhoids and hernias.
After policyholders contact the hospital, Bangkok Life Assurance can verify the information and rights to treatment to inform the insured.
Matinee Maipang, director of Bangkok Hospital, said the hospital is working with the insurance company to facilitate the process for surgery by allowing patients to check their coverage within 24 hours before an operation.
She said the accelerated application process will cause patients less anxiety and complications.
Pach Somboonkulavudi, director of the medical service centre of Bangkok Life Assurance, said the programme's other features include a preoperative medical assessment that will help customers choose the right treatment for their medical needs and an expense management function to ensure no excess payments occur.
Specific product details are available on the Bangkok Life Assurance website and inquiries can be directed to Bangkok Hospital by contacting 02-310-3000.
