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The Guardian - UK
The Guardian - UK
Technology
Jack Schofield

BackWeb gives an error message

When firing up my PC, I get a runtime error: "Invalid backweb application id 768119." I can't seem to locate the source and wondered if it is doing anything serious. Maureen

BackWeb software is supplied by BackWeb Technologies. Many companies use it to download updates to various programs, and BackWeb's customer list includes Hewlett-Packard (and Compaq), Logitech and Kodak. However, some people consider it spyware or adware. You are most likely getting the error message because you have a PC or application that uses BackWeb but an anti-spyware program has removed some or all of it. It is much better to uninstall BackWeb correctly, using the Control Panel's Add/Remove Programs utility.

To stop the error message, you may also need to untick it in the System Configuration Utility. To do this, go to Start, select Run, type msconfig in the box and click OK. It should be under the Startup tab. You can often find out who installed BackWeb by searching your hard drive. For example, the files could be under C:\Program Files\Compaq Connections\.

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