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Tribune News Service
Tribune News Service
Business
Kavita Kumar

Availability of tests, PPE hamper drive-through testing efforts by retailers like Target

More than a month ago, President Donald Trump stood in the Rose Garden alongside the CEOs of Target, Walmart, CVS and Walgreens and announced a new public-private partnership to make drive-through tests available in store parking lots across the country.

Five weeks later, that effort has been slow to ramp up, as governors and business leaders clamor to find a way to provide more widespread testing so parts of the economy can be reopened.

Main stumbling blocks have been the same challenges that health care practitioners face nationwide: access to testing supplies and personal protective equipment (PPE).

Also, the partnership is a loosely coordinated one with much of the work being left up to retailers and states to hash out.

"It's part of a consistent pattern of (the Trump administration) rolling out announcements with great fanfare that don't in reality measure up," said Jeremy Konyndyk, a senior policy fellow at the Center for Global Development.

Retailers say they are committed to the effort, but say it has taken time to coordinate and to pilot the sites to figure out how to best set them up. After seeing what did and didn't work, they have adjusted their operations and are now beginning to expand them.

Walmart has opened nine drive-through testing sites, with plans for 20 by the end of the month. Walgreens has opened nine of 15 sites planned so far. CVS has opened five. Target has just one, with one more slated to open in the coming week.

At the federal level, the U.S. Department of Health and Human Services says it continues to work with pharmacies and retail companies to accelerate testing.

"We are using data to locate sites in counties that are undertested and socially vulnerable," the department said in a statement.

It added that the retail partners are responsible for providing the end-to-end testing process including online registration, staffing, supplies and lab testing.

The companies must also provide the tests at no cost to Americans, the federal agency said.

Last week, Trump said states are better suited to handle the logistics of such testing sites than the federal government.

"We're not going to be running a parking lot in Arkansas," he said, referencing the home state of Walmart. "The states are much better equipped to do it."

A White House spokesman did not respond to a request to comment.

Target's only drive-through testing site is set up outside its store in Chula Vista, Calif. The University of California San Diego is overseeing the operations of that location. Target also is working with local officials, the Federal Emergency Management Agency and the National Guard to open another site in Baltimore in the coming week.

Target said it remains committed to providing its parking lots for testing sites where needed and is working with local and federal officials to identify locations.

But one of its challenges is that it doesn't have its own in-house health expertise since it sold its in-store pharmacies to CVS several years ago. Target CEO Brian Cornell told reporters late last month that the company will have to rely on CVS to provide the technical knowledge and the staffing for the testing effort.

"We're certainly supportive of using our space, but we'd be partnering with our friends at CVS to help bring this to life," he said.

He noted that setting up such sites can be complex in terms of equipment and operations.

"As we understand more from the pilots, we'll certainly be supportive of providing the property and the space for the expansion," he said. "But it's a new space for all of us, and we're working together."

In the meantime, Target has posted prominent signs in the front windows of its stores that say "This store is NOT a CDC testing center" to deter people who may be seeking out testing from coming inside the store.

About a week after the Rose Garden announcement, CVS opened its first testing site in a store parking lot in Massachusetts. It was able to test about 150 to 200 people a day using a nasal swab test, with a two-day wait for results from a national lab.

"We learned a lot from our first pilot test site," said Joseph Goode, a CVS spokesman. "The size of the location and the nasopharyngeal swab test limited our capacity to test, required more resources and took a number of days to get results back to patients."

So CVS decided to put its next few locations in larger and more accessible parking lots away from its stores _ in a college parking garage in Atlanta, at a casino in Rhode Island, at a movie theater in Massachusetts. That way it can set up multiple lanes for testing.

It also now is using the recently federally approved Abbott ID NOW test, which give results back within 15 minutes. That means it can bring more people through and get quicker results so they can quarantine or seek treatment as needed. Walgreens also is using the Abbott device at its testing locations.

CVS can now test 1,000 people a day at each of these newer sites.

"We're delivering on our commitment to helping increase the frequency and efficiency of testing," said Goode, noting that CVS has tested more than 35,000 people to date.

Walmart plans to have 20 sites in more than 10 states open by the end of this month.

"We have learned a lot from our initial sites and working to help expand testing in areas of need as quickly as possible," Marilee McInnis, a Walmart spokesman, said in an e-mail.

Walgreens says will be able to test up to 3,000 people a day at the sites it is opening in Arizona, Florida, Illinois, Kentucky, Louisiana, Tennessee and Texas.

The exact locations of some of the sites are still being finalized, but are aimed at hot spots with escalating rates of COVID-19 cases.

As is the case with many of these store parking lot tests, patients have to fill out an online assessment tool to see if they meet federal criteria to qualify for a test and have to pre-register in advance to schedule an appointment.

None of these retailer-based drive-through sites have opened yet in Minnesota. However, some health systems in the state are offering drive-up or curbside testing by appointment, often for high priority groups.

Meanwhile, the University of Minnesota and the Mayo Clinic are ramping up their in-state testing capacity. Gov. Tim Walz has said he hopes to be able to conduct 5,000 tests a day in Minnesota as the state eases up on restrictions in its stay-at-home order, which is scheduled to expire May 4.

(Staff writer Joe Carlson contributed to this report.)

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