Australian swim team leaders will reach out to Maddie Groves to seek the substance of her claims of misogynistic perverts in the sport.
Groves has withdrawn from the Olympic trials while slamming "misogynistic perverts in sport and their boot lickers" in a swipe which shocked her teammates.
Australian swim team leader Mitch Larkin says Groves' claims "broke my heart a little bit".
"I certainly want to find out and get to the bottom of it if she does have some issues," Larkin told reporters on Friday.
""We have got an athlete integrity officer and a wellbeing officer and she can certainly talk to them as well as sports psychs and really try and dig to the bottom of those issues.
"And if there is a culture issue, we would absolutely love to change it."
Swimming Australia president Kieren Perkins said the governing body was also trying to contact Groves.
"Unfortunately at this point we have not been able to have a direct conversation with Maddie to understand exactly what her concerns are, who the people involved are, so that we can investigate it and deal with it," Perkins told ABC television.
Groves' comments on social media have caused controversy ahead of Australia's selection trials for the Tokyo Olympics which start in Adelaide on Saturday.
Groves, who won silver medals in the 200m butterfly and 4x100m medley relay at the 2016 Olympics, posted on Twitter on Friday she was now taking a holiday and refusing to speak to media to elaborate on her claims.
The target of the comments from the four-time Commonwealth Games gold medallist was not clear.
"You can no longer exploit young women and girls, body shame or medically gaslight them and then expect them to represent you so you can earn your annual bonus," Groves posted on Thursday.
Larkin, a former training partner of Groves and a member of Australian swimming's leadership group, said he was unsure of the origin of Groves' comments.
"Her wellbeing, not only for herself but all athletes, is absolutely importance to us as a leader of the Dolphins team," he said.
"I might send her a little text and check how she is going.
"But I know at Swimming Australia we have worked on the importance of having some really good structure and there's plenty of people on the Dolphins team that are there to support her ... if she ever wanted to reach out and express some concerns and take them a little bit further than fighting the fight herself."
