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Reuters
Reuters
Business
Nikhil Nainan and Byron Kaye

Australia's Myer turnaround strategy bears fruit with online sales showing promise

FILE PHOTO: Shoppers walk past the entrance to a Myer department store in Sydney, Australia, November 1, 2017. REUTERS/Steven Saphore

(Reuters) - Australian department store operator Myer Holdings Ltd <MYR.AX> swung back to an annual profit on Thursday as a turnaround strategy of ditching low-margin brands and cutting floorspace put the struggling retailer back on track.

In the year since John King took over as Myer's chief executive, he has overseen an overhaul of the high street mainstay that involves cutting jobs, reducing store size and closing some stores entirely, while focussing on higher-margin brands.

The 119-year-old company reported profit of A$24.5 million ($16.6 million) for the year ended July 27, from a A$486 million loss a year earlier. It missed a forecast of A$31.8 million, according to Refinitiv data.

The result included a 25.6% jump in online sales, even though the company's overall sales were the lowest in about a decade at A$2.99 billion. Myer says it now sells more online than through any of its individual stores.

Traditional department stores have been playing catch-up to online giants like Amazon.com Inc <AMZN.O> who have undercut their business models by selling more products for less.

Myer shares jumped as much as 14% to A$0.650, their highest level in nearly two months, although the stock was still half its price two years ago and a fraction of its A$4.10 issue price when it listed in 2009.

King said, after the results, that brick-and-mortar retailing was struggling but he did not share some economists' concern about recession after official figures showed the Australian economy grew at its slowest in a decade.

"There is a changing environment going on in terms of our customer (but) I wouldn't use the 'r' word at the moment, in terms of the economy," King said on a call with analysts.

While Myer was shutting underperforming outlets and cutting deals with landlords to reduce floorspace, stores that the company was refurbishing were experiencing higher sales, he added.

"The online sales growth is positive, but if investors are looking at that and thinking that it's going to be the thing that will save Myer, I don't think it will," said Christopher Conway, a senior investment adviser at Marcus Today

"They're not an online business. They are still a bricks and mortar business, they've got leases with long-term properties that they can't get out of," he added.

Myer suspended its final dividend for a second straight year.

(Reporting by Nikhil Kurian Nainan in BENGALURU and Byron Kaye in SYDNEY, additional reporting by Rashmi Ashok; Editing by Stephen Coates and Richard Pullin)

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