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Daily Record
Daily Record
Perthshire Advertiser

Auchterarder care home praised for high levels of service following unannounced inspection

An Auchterarder care home has been praised for the high levels of care it provides to residents.

Parkdale Care Home has received ‘very good’ ratings across the board for their services following an unannounced inspection carried out by the Care Inspectorate at the beginning of May.

Inspectors noted the relaxed and peaceful atmosphere throughout Parkdale and praised the day-to-day environment provided to residents.

The home’s management team was recognised for its proactive approach to quality assurance and commitment to improvement and the person-centred approach embraced by staff.

This ensures residents are supported and cared for with their personal needs and preferences in mind, both physical and social.

Inspectors said residents are provided a very good standard of personal care that supports them to lead a fulfilling life.

The report states: “We concluded that the service demonstrates major strengths, which support positive outcomes for people.

“People experienced warmth, kindness and compassion from staff. Care was provided in a supportive way at people’s own pace. This meant people felt confident and not rushed to do something.”

The inspection report also noted Parkdale’s exceptionally high levels of cleanliness, and appropriate infection prevention and control is being maintained; all in line with current guidance.

Jacquie Pepper, chief officer of Perth and Kinross Health and Social Care Partnership, said: “This is a superb report that underlines the dedication and skill of all staff at Parkdale to make sure residents are safe, valued, and happy.

“That warmth, kindness and compassion was so evident to independent inspectors is heart-warming and gives us all confidence in the quality of experience that care homes for our older people provide.”

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