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Belfast Live
Belfast Live
National
Conor Coyle

Asda Omagh employee praised after helping customer who fell on ice

An Asda store worker in Omagh has been praised after her efforts in helping a man in his 80s who had slipped and injured his head after falling on ice during the recent cold snap.

Eighty-five-year-old customer Jimmy O'Kane thanked Nicola McCrory from the Co Tyrone supermarket for looking after him after he slipped on ice and banged his head.

Jimmy fell in his garden but managed to walk to the store for his groceries and seemed to be in shock when he arrived. He is a regular shopper at the Omagh store.

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“I am so thankful to Nicola for being such a fantastic help. I visit the Asda Omagh store regularly and I know excellent service is always guaranteed when I come in.," Jimmy said.

"After I recovered from my accident, I wanted to come into store to thank her again for being so brilliant.’’

Nicola said she knew something wasn't right with Jimmy when he came into the store.

"Jimmy is one of our regular customers, he comes into the store every day. I realised straight away that he was shaking and knew something wasn’t right.

"I noticed he had cut the back of his head, so I helped him finish his shop and made sure he got home safe.

When she got to Jimmy’s house, she was greeted by his son, John and explained what had happened.

Nicola added: “John was extremely grateful. I was glad to help, the last thing I would’ve wanted was for something bad to happen to him. John rang a few days later to thank me again and Jimmy came into store when he was feeling better to thank me too. I was more than happy to help.’’

John took his dad to Omagh Hospital where he was treated before being allowed home.

His son said: “We really appreciate Nicola going out of her way to help my dad. I am extremely grateful that she noticed dad’s injury and her service deserves to be commended.’’

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