ASDA delivery driver finds 90-year-old sat in the dark and goes viral for what he did

A delivery driver who works for ASDA has gone viral after his response to finding a 90-year-old customer sat alone in the dark was shared online. He's been praised by hundreds of shoppers for his kindhearted response, and called a 'hero'.

When home shopping driver Michael from our Hartlepool store turned up to deliver groceries to a 90-year-old customer he discovered that she was sat in the dark as her lightbulbs had just died.

The lady, who struggles with her mobility, said she couldn't physically change the bulbs in her flat herself and was waiting for her carer to come and do it for her so kind-hearted Michael stepped in and changed them. Michael, who's 23 and has worked at the store for a year, said: "I couldn't leave her in the dark so I just asked her where her spare bulbs were and quickly changed them all. It only took a moment, but she was very grateful.

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I will help anybody if I can. I love the interaction with all my customers." Customers have now praised Michael in their hundreds. Liz Murphy said: "Well done Michael, an act of kindness goes a long way."

Angela List commented: "Well done this chap thank heavens he was able to help this poor lady out in the way he did." Karen Martin said: "The world needs more people like Michael. A small gesture can make a big difference."

Janet Ratcliff commented: "Thank you Michael for helping someone frail & vulnerable. You are a very kind & thoughtful man." Ann Steadman said: "Well done Michael.. You are a credit to who ever raised you young man. Asda are lucky to have you on their team. Walk tall and look the world straight in the eye."

Store manager Emma, who nominated Michael for an Asda service superstar award, said: "We are all so proud of Michael for not only carrying in the lady's shopping, but changing the lightbulbs for her too. It was just a small thing but the lady was incredibly grateful, having been sat in the dark. Michael is an all-round good guy who is very kind and who will do anything to help his customers."

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