As an asylum seeker I can work – but not open a bank account
I am a 25-year-old asylum seeker. I have received a permit to work but can’t open a bank account because banks require my passport which is with the Home Office. What can I do? DB, London
In theory, banks should accept your IND Application Registration Card issued by the Home Office, along with proof of address, and confirmation of asylum support allowance or other income. In practice, bank staff are wary of paperwork that’s out of the ordinary.
Although asylum seekers are not normally allowed to work, the Refugee Council says that your plight is common. Banks frequently refuse to accept biometric resident permits as ID, even though the Home Office declares them valid proof. Proof of address is difficult if you are in Home Office accommodation with all bills paid.
The British Banking Association says banks accept a range of documents at their discretion. “The industry is keen to help refugees who have been offered asylum, while balancing the need to protect the financial system by undertaking thorough checks before opening accounts,” says a spokesperson. “Banks are working closely with various government agencies to establish how the process for refugees can be further improved.”
If you need help email Anna Tims at your.problems@observer.co.uk or write to Your Problems, The Observer, Kings Place, 90 York Way, London N1 9GU. Include an address and phone number.
