Get all your news in one place.
100’s of premium titles.
One app.
Start reading
Nottingham Post
Nottingham Post
World
Jonathan Humphries & Hayley Watson

Arriva bus driver 'ordered schoolgirl off bus for being just 10p short'

A young schoolgirl was ordered off a Arriva bus for being 10p short, it has been claimed.

According to her father, the driver also allegedly kept her money.

Following the incident the 13-year-old was so distressed that she vomited.

The girl's dad, timber yard worker Gary Jones, told the ECHO he was "fuming" about the incident and wanted a written apology from the driver.

Mr Jones, 52, from Bootle, said: "She got on and she handed over her money and the driver said 'you're 10p short, you will have to get off the bus'.

Gary Jones, whose daughter was ordered to get off a bus because she was 10p short (Gary Jones/Liverpool Echo)

He continued: "She just got off on Southport Road but he kept her money as well. She threw up while she was walking away.

"I had to get my older daughter to take her to school. It is out of order, it isn't right."

Mr Jones' daughter was getting the bus to her school at around 7.30am on Wednesday, October 23 when the incident occurred.

He said he contacted Arriva the same day and was told customer services would look into the incident and respond within 10 days.

After the ECHO contacted Arriva, Mr Jones claims he received a phone call offering a three-month bus pass and an apology.

He said: "They told me the driver was being dealt with in a disciplinary but they couldn't tell me the details.

"I wanted an explanation of why he done it and a written apology, but they won't give me that."

Howard Farrall, Area Managing Director of Arriva Merseyside, said: "We are aware of an incident that was reported to us on 23 October 2019.

"Arriva can confirm that the driver will be interviewed in line with our procedures.

"We would once again like to express our most sincere apologies the family involved.’

Sign up to read this article
Read news from 100’s of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.