Army wives have hit out at the "filthy" housing with "cupboards off their hinges and crumbling worktops" they claim they are being forced to live in.
Hannah, who recently moved to Aldershot with her husband, who works for the British Army, and their young children, found their new home was dirty, reported HampshireLive.
She said that the carpets were stained and smelled of "wet dog" while there were broken kitchen cupboards.
She said: "Our housing is meant to be a perk of our husbands' job because they do sacrifice quite a bit.
"Myself and some other wives just moved into Aldershot, Hampshire, a few weeks ago, and we have all have been given really dirty, filthy houses."
Amey, an infrastructure and engineering company, provides houses for army families across the UK.
Hannah continued: "Amey have a contract for our housing and are meant to be providing some sort of standard, but this is one of many houses that we've had problems with."
When the family moved in, they said they had to ask the company to send the cleaners back because it was so dirty.
In the paperwork, the kitchen was supposed to receive some repairs however the kitchen cupboards are falling off the hinges and the worktops are crumbling, it is claimed.
She added: "My main issue is the awful carpets. They all literally smell of dog and they're not down properly either, so my toddler has already got her foot stuck and banged her head."
Hannah has spoken to other wives who feel in a similarly desperate situation with their housing.
Vimbai, who also recently moved to a home in Aldershot, said: "No effort had been made to put the house in a decent standard before we moved in, it was a very rushed job with no care.
"Not only was the fireplace not working, the extractor fan in the bathroom wasn’t working either. We have a new gas stove and I need to call Amey to find out if the house has had a gas safety test recently as I am concerned it may not have been done."
After years of dealing with Amey, Hannah admitted that she is no longer "shocked" when she enters a dirty home, but described every move as "stressful" as they can't refuse a house when a moving van is outside with all their belongings.
When she was 30-weeks pregnant, the family had to repeatedly ask to move house due to mould and an infestation of mice.
However, they say they were moved into an even dirtier house that Hannah had to scrub clean whilst heavily pregnant.
Hannah told HampshireLive she ended up going into labour at 37-weeks, something she believes was due to the stress of the dirty housing.
She added: "The houses are good houses, the layout and everything, but we're all sort of battling with this company to get things rectified. If it was private or council there would be absolute uproar.
"It's meant to be an upside of our partners joining the services but when you're getting this stressed moving it is going to affect soldiers welfare and mental health, and also the family life - it puts extra stress on couples."
A huge problem facing the families is that they get fined if they leave the property unclean or cause any damage, something Hannah described as "hypocritical".
She said: "We're being told it's not Amey's responsibility to make sure that it is clean when we move in, but when we move out, if there is an issue we get billed for it."
Hannah was keen to emphasise that the Army and Ministry of Defence welfare team were always "amazing" and try to help the families with their housing problems.
An Amey spokesperson reportedly said that before families move in it conducts inspections to ensure the homes are ready.
They added: “We work closely with the Defence Infrastructure Organisation to ensure service families are provided with good quality accommodation. We have robust processes managed by our team of Accommodation Officers that ensure houses are prepared for families to move in. Where works are required, these will be scheduled and completed by our specialists teams.
"Due to their age and construction, damp is an issue that can affect some properties, particularly in winter when it is harder to ventilate rooms. We are very aware of the impact that this can have on occupants and we have specific processes to deal quickly with damp and mould.
"We would encourage any Service personnel who have damp and mould issues or any other maintenance requirements to use the Customer Service Centre to report these problems where they will be dealt with quickly and appropriately."
