Are you cybercrime ready?

Cybercrime can have disastrous consequences - both financial and for trust in your brand. Photograph: TEK IMAGE/SCIENCE PHOTO LIBRARY/Getty Images/Science Photo Library RF

1. On average, a small firm is victim of cybercrime:

   1. Once every year

   2. Three times every year

   3. Four times every two years

   4. Three times in its lifetime

2. Small businesses are most commonly affected by phishing emails, which are responsible for 49% of all SME cybercrime each year. But what are they?

   1. An email with a virus attached

   2. An email that attempts to obtain usernames, passwords or account details

   3. An email that includes malicious code, which creates a backdoor for hackers to access a system through

   4. An email about fish

3. Retailers who receive card payments should be PCI compliant. What does this mean?

   1. It’s credit card legislation, which protects businesses from fraud

   2. They can’t take payments over the phone

   3. They abide by payment card industry data security standards in order to securely process, transmit or store cardholder data

   4. There’s no limit on the transaction amount they can process

4. There are a number of measures that firms can take to protect themselves from cybercrime. Which of the below should you do?

   1. Use strong passwords

   2. Store customer data securely off site

   3. Develop websites using secure software coding techniques and continue to apply all relevant security updates

   4. Train staff in good IT security practices

   5. All of the above

5. How often should you encourage employees to change their passwords?

   1. Every fortnight

   2. Every month

   3. Every three months

   4. Every six months

6. Can you spot a likely fraudster from a genuine online customer? Which of the following is suspicious to you?

   1. One email address, used across multiple cards

   2. An unusually high frequency of transactions - either from one or multiple customers

   3. An insistence on next day delivery, often accompanied by a call from the customer

   4. If one transaction is the same amount as your whole monthly takings

   5. All of the above

7. Experts recommend taking certain steps if you fall victim to a cyber attack. Which of the below is not recommended?

   1. Notify the Action Fraud arm of the police

   2. Find the culprit

   3. Isolate the infected machine from the network and restart your server

   4. Change your passwords

8. Increasingly, hackers access networks via a company’s staff. Many are implementing BYOD bans at work to combat this. What does this stand for?

   1. Bright, young but open directors

   2. Bring your own data

   3. Build your own desk

   4. Bring your own device

9. Online retailers can work with a fraud screening provider to test if a transaction is fraudulent. What does the screening provider not do?

   1. Monitor for surprising spikes in the volume of online transactions

   2. Check whether the same email address is used across multiple cards

   3. Keep a list of email addresses and phone numbers previously linked to fraudsters

   4. That the card country of issue matches the delivery address

10. What two step could you take today to protect your business from cybercrime?

    1. Make sure your software and browsers are up to date and change your default passwords to strong passwords

    2. Hire an outsourced IT security company and move all customer data off site

    3. Restarts your servers and implement a BYOD ban for all staff

    4. Block any customer trying to make multiple purchases for small amounts in one day and limit the maximum transaction amount

Solutions

1:C, 2:B, 3:C, 4:E, 5:C, 6:E, 7:B, 8:D, 9:C, 10:A

Scores

Content on this page is paid for and produced to a brief agreed with Barclaycard, sponsor of the Smarter Working hub on the Guardian Small Business Network.