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The Guardian - UK
The Guardian - UK
Business
Guardian readers

Are you a Bovis homeowner awaiting compensation?

Profits at the housebuilder fell last year with the firm taking a £7 million hit linked to “significant” customer complaints over the poor quality of its homes.
Profits at the housebuilder fell last year with the firm taking a £7 million hit linked to “significant” customer complaints over the poor quality of its homes. Photograph: Rui Vieira/PA

Bovis Homes is being forced to pay up to £7m to compensate angry homeowners dissatisfied with the quality of some of their newly built properties.

Earl Sibley, interim chief executive of Bovis, announced the £7m “customer care provision” as home owners prepare to protest at the company’s annual meeting in Tunbridge Wells in May.

He also apologised to customers and promised he would “make sure [we] finish their homes to their satisfaction”.

How have you been affected?

If you live in a Bovis home you can share your experience using the form below. We’ll use some of your responses as part of our ongoing reporting.

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