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The Guardian - UK

Jack Schofield

AOL Time Warner has given

AOL Time Warner has given up trying to make its 82,000 employees use the company's own e-mail software. According to a report in the Wall Street Journal [paid subscription required]: "The e-mail software frequently crashed, staffers weren't able to send messages with large attachments, they were often kicked offline without warning, and if they tried to send messages to large groups of users they were labeled as spammers and locked out of the system." They weren't using America Online's home software, however; "the divisions customized AOL products, such as those from its Netscape unit."

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