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ABC News
ABC News
Health
Eliza Laschon

Anonymous email details 'hostile' culture at Armadale hospital

The Health Minister Roger Cook said the Government was taking the complaints seriously.

New allegations have emerged from staff at the Armadale Health Service (AHS) in Perth who say they feel "unable to deliver safe care" in what they have labelled a "hostile environment".

An anonymous email sent to the ABC and signed "AHS Clinical Team" claims there is a culture of "undue pressure" and "intimidation" within the hospital.

"Clinicians are not valued at AHS and any recommendations made by clinicians … are disregarded," the email said.

"Staff morale is at rock bottom and job satisfaction is zero.

"We clinicians are unable to deliver safe care under this hostile environment."

The email describes the situation as "dire" and ends with an urgent plea for the issue to be escalated.

It comes after a damning recent review into staff morale at Princess Margaret Hospital which found there had been a fundamental failure of leadership within the hospital.

Australian Medical Association WA president Omar Khorshid said it had received the letter and believed it was authentic, but did not know if it was written by one person or more.

Doctors feel 'sidelined': AMA

Dr Khorshid said it was a major concern.

"The clear theme again that's coming through is doctors feeling sidelined by the management structure," he said.

"We're aware that poor medical engagement and poor morale at hospitals is associated with an increased rate of errors in hospital and lower quality of health care overall."

Dr Khorshid said the issue needed to be dealt with by the East Metropolitan Health Service and he was confident "appropriate steps" would be taken.

"It's important that these issues are taken seriously by government and also by the boards that run all of our health services," he said.

WA Health Minister Roger Cook said he had received the complaint and was taking it very seriously.

"We are awaiting advice from the East Metropolitan Health Service Board and acting chief executive as to whether these claims are evidenced," Mr Cook said.

"The Government will be engaging with staff directly in coming weeks on the Sustainable Health Review including about how they feel about their work."

East Metropolitan Health Service acting chief executive Aresh Anwar said staff were encouraged to highlight areas that needed improvement via a staff survey.

Dr Anwar said patient safety was paramount.

The ABC understands an urgent meeting of senior health clinicians from Armadale Health Service has been called for Wednesday to discuss the concerns.

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