An Ann Summers rep screamed after tucking into her KFC meal only to find it was "absolutely raw".
Sophia Soriyah was set to chow down on her £14 Trilogy Box Meal as she watched a film in the dark on Friday, April 30.
Upon biting into a piece of chicken thigh she immediately felt "the texture didn’t feel right".
The 27-year-old let out a scream and spat the food out after realising the food ordered via UberEats from the Hatters Way Retail Park branch in Luton, Bedfordshire, was like "biting into raw flesh".
Sophia, who also works as a chef, became concerned that she would get food poisoning from the single bite she had taken.
The perturbed chicken enthusiast has vowed to never return to the branch and says she won't eat another KFC for a "very, very long time".
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She also criticised UberEats for reportedly only refunding part of her order.
Sophia, from Luton, said: "The texture was like biting into raw flesh.
“I started to dig into the chicken more and the deeper down I got, the more raw it looked and I was just absolutely disgusted.”
Sophia was in need of a late-night dinner after a long day at work and plumped for KFC as it was one of the few restaurants open after midnight.
Her initial enthusiasm at the idea of chomping into fried poultry quickly turned to disgust.
Sophia said: “I was thinking what if I’m ill, I don’t want to get food poisoning, I have work and things like that.
“That was all that was going through my head, what if I get food poisoning, what if I get food poisoning, because it was so raw.
“Luckily, I didn’t though maybe because I’d only had the one bite.
"I don't think I will go back to KFC for a very, very long time anyway, and I definitely would not go back to the KFC in Luton."
Sophia shared pictures on Facebook and Twitter appearing to show pink chicken as part of her order.
Some of the meat glistening with a rubbery-looking texture, which she believes shows it was "completely raw".
However, a KFC spokesperson said sometimes the company's chicken can simply look undercooked, but they claimed this is the "result of using fresh, natural produce".
Sophia claims UberEats has not offered her a full refund, giving her back just £9.98 of her £14.33 order.
She claims to have repeatedly sent UberEats her ID and other details, but they have not responded further than giving her the partial refund.
Sophia said: “I then contacted UberEats, they only gave me a partial refund.
“I was really shocked like you can see it’s not even slightly undercooked, it’s absolutely raw. How are they not giving me a full refund?
“I understand it wasn’t them who cooked the food but they only gave me a partial refund and I don’t understand why.
“I’ve sort of given up but I don’t feel I should because that’s something that’s really bad.”
A KFC spokesperson said: “We’re sorry to hear our guest was put off her meal, that’s the last thing we want.
“Safety is always our number one priority and we follow thorough cooking procedures in all of our restaurants, but sometimes our chicken can look undercooked, which is the result of using fresh, natural produce.
“We have not had any similar complaints, but we appreciate this doesn’t look great so we would love for the guest to get in touch with us so we can make things right and offer a full refund.”
UberEats has been approached for comment.
