A mum has slammed Amazon for ruining her family's Christmas after presents for her children arrived unboxed.
Frankie Rogers, 33, ordered pogo sticks for her two children, but because they arrived unwrapped, the pair discovered the surprise.
The mum-of-two, from Worcestershire, said she was shocked when her five-year-old son Hugo presented her with the pogo stick he had been asking for.
She said: said: "My sons are five and four so most definitely believing age.
"My husband had accepted the Amazon delivery and put the boxes in the office and I hadn't realised.
"Hugo had gone in there to do some drawing. He actually took it out of its box, brought it to me and said: 'Look, it's the pogo sticks we had on our Christmas lists.'
"I tried to deny they were pogo sticks but he told me they definitely were as they were pictures on the box of them being used."
Amazon had delivered Frankie's parcels with just a sticker of her address on.
She tried to convince her sons Hugo, five, and Felix, four, that the toys were tools for their grandad, but they did not believe her.
Frankie said: "I then told them Father Christmas had contacted me and asked me to get them for him as there was no room in his sleigh. It's led to a lot of daily questions."
She said the present is ruined now as her children know what they have, but have to wait until Christmas morning to use it.
Mum-of-three Stacey Hill also warned parents when one of her Amazon parcels arrived unboxed.
The delivery was a present for Stacey's seven-year-old daughter's birthday, who unfortunately saw the Chocolate pen she had been asking for.
The mum from Devon said: "I posted to warn other parents because if they paid a lot out and this happened it would be awful.
"It definitely ruins the secret and excitement of Father Christmas."
Other mums shared Stacey's frustration, commenting on her post that it can ruin Christmas and the magic of Santa.
Amazon's vendors are offering no-packaging delivery to cut down waste, but some items are being delivered in clear plastic bags rather than recyclable cardboard boxes.
Parents are discovering all too late that they have to select an option to not show what's inside.
Mum-of-four Adela Jones, 37, was shocked when a T-shirt she had ordered one of her daughters as a present was posted through the door in a clear plastic bag.
The mum from Hertfordshire said: "I was really shocked when it came like that, surely the delivery people can see them and there's more chance of them being taken!
"Luckily my daughter didn't see. She would have played up for it so there's no way I'd have been able to keep it until Christmas."
Desperate mums are pleading with delivery drivers to not show off an unboxed gift at the door.
Delivery drivers can instead help by letting them know if the parcel looks like a child's present, so parents can fetch a bag to hide it in.
An Amazon spokesman said: "We offer customers the option to conceal their product at no cost by selecting “Ship in Amazon Packaging” at the checkout.
" Amazon continually works on behalf of customers to reduce and minimize the amount of packaging materials we use under our Frustration-Free Packaging Programme.
"As part of the programme we have worked with manufacturers around the world to design their products to ship in their own packaging without the need for additional packaging.
"Smaller and lighter packages mean Amazon can pack more orders into each delivery, resulting in fewer trips and less fuel used — all of which minimise our carbon footprint.
"Since 2015, we have reduced the weight of outbound packaging per shipment by 36% and eliminated over 1 million tons of packaging material, the equivalent of over 2 billion shipping boxes."
