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Edinburgh Live
Edinburgh Live
National
Jacob Farr

Angry East Lothian Asda shopper charged £40 after 'parking mix-up' at store

An East Lothian Asda shopper was left fuming after he was issued with a £40 fine after a parking mix-up in Dunbar.

Neil Knox had entered the car park in the morning using the Spott Road entrance at around 11:40am on January 26 2022 before leaving shortly after via the A1 exit.

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He thought nothing of it and returned to the store at around 3.30pm to grab something to eat for his son as he was expecting his return from school.

This time he entered using the A1 road and exited using the Spott Road exit.

As a result cameras that monitor the car park only managed to log Neil’s entrance during his first trip and the exit during his second trip. This is due to the A1 exit and entrance not picking up the vehicle's movements.

Parkingeye, which operates the car park on behalf of Asda, registered the vehicle as staying in the car park for three hours and 44 minutes.

Neil was then handed a whopping £40 fine on January 31 by the company but he says he is adamant that he can prove his innocence.

On the ordeal he said: “It appears I've nipped to the store via Spott Road entrance at around 11.40am. Popped in and left at the a1 exit where there is no camera monitoring the cars.

“I've then popped in just before 3.30pm to grab some dinner for my son before he returns home from school. I was on my way back from work at the time and I came in from A1 and went home exiting onto Spott Road.

“The images appear to show that I've been there for three hours 44 minutes but I sent an appeal with a screenshot of my Google timeline proving I was at work in nearby Whittinghame between the times shown on the charge notice.

“Hopefully this will suffice for them as I have no intention of paying this and told them so in my appeal.”

Since lodging his appeal and speaking with Edinburgh Live, the fine was waived this afternoon.

A spokesperson for Parkingeye said: “The motorist’s parking charge notice was cancelled following an appeal.

“Parkingeye operates a BPA (British Parking Association) audited appeals process, which motorists can use to appeal their Parking Charge Notice. If anyone has mitigating circumstances, we would encourage them to highlight this by appealing to Parkingeye.”

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